After receive your payment,we will process your order within 24 hours automatically.
If you are ordering a stock wig,the wig will be shipped out within 48 hours.
If you are ordering a customer made wig,we will need about 3 weeks- 4 weeks to process the order.
We only use UPS,DHL,Fedex and EMS to ship the wigs.
We use UPS to ship to US,England and Canada.
We use DHL,Fedex or EMS to ship to other countries.
For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.
we CANNOT ship via a traceable method to any P.O boxes and APO/FPO address. Delivery time cannot be guaranteed nor can the package be tracked. We encourage all deliveries be made to a physical address so packages can be tracked.
Our wigs will be stamped as "Synethic Hair Sample" or "Gift"to avoid you being charged a custom fee. Usually, your order will not be charged a custom fee from our website. In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.